Inclarity Careers

Be part of the Inclarity team and work for the UK’s most established hosted VoIP provider.

We are always interested in meeting candidates who want to work in an environment where they can have a real impact on the growth of the business and a desire to progress. If we are not currently posting a job that is of interest to you please send in your CV as we are always willing to consider exceptional people with relevant experience.

Inclarity has a no-agencies policy.

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Pre-Sales & Product Professional – West London Based

Inclarity seeks a motivated and talented individual to join our team as a Pre-Sales & Product Professional, to assist the team in a variety of vital areas

Summary of duties

· To become a knowledge centre on all products, services & features offered by Inclarity
· To provide pre-sales consultancy in support of the Inclarity Sales team, visiting resellers and customers, providing product demonstrations and adding material to sales quotations and proposals
· To design solutions in response to complex/large-scale customer requirements and project manage deployment of these solutions through to completion
· To provide product training to Inclarity staff, resellers, customers and end users as and when required, in person or by webinar
· To assist in the resolution of escalated technical support issues, liaising with suppliers and/or troubleshooting with resellers, customers and end users as and when may be required
· To provide administrative assistance, collating supplier information and ordering software licenses and other services in support of Inclarity’s daily business
· To review pricing and call rate information, and circulate any changes or notifications to the Sales Team
· To perform quality assurance testing and provide design input on new products, services & features offered by Inclarity
· To perform research into competitor service providers for Inclarity’s reference
· To perform other duties from time to time as defined by Inclarity’s Pre-Sales & Product Manager

In addition to being a dynamic, creative team-player the candidate must have:

· Previous experience in the telecommunications industry
· Previous experience in a pre-sales, product or technical services role
· Demonstrable knowledge of computer networking and the Internet
· Excellent writing skills and exceptional attention to detail
· Ability to multi-task and work under pressure

Qualifications or accreditation in project management, ISO, ITIL, Broadsoft, Polycom, Draytek, VoIP, SIP, and/or TCP/IP networking deemed an advantage.

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Inclarity offers:

– An outstanding industry reputation
– An excellent culture and social working environment
– Location in West London close to M4 and tube stations
– Great team atmosphere