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White papers


Giving you an understanding of the technologies and business benefits of cloud telephony and Inclarity's services



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WITH HOSTED TELEPHONY YOUR OFFICE IS WHEREVER YOU WANT IT TO BE 

    

The word ‘office’ conjures up specific images of business, desks, the ringing of phones and the familiar frustration associated with uncooperative photocopiers. But why be tethered to a physical location five days a week, when all communications, information and action can take place in the ‘cloud’?     


Good hosted telephony brings flexibility and freedom, not just to day-to-day working conditions but to your business as a whole.            

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#HOWTOGROW YOUR BUSINESS WITH CLOUD TELEPHONY

Growing sales and improving efficiencies are the top priorities for more than half of the UK's Small and Medium sized Enterprises. Firms using cloud telephony are growing faster, more productive and more efficient than those who don't.

This guide shows you how to use cloud telephony to help your business thrive. We look at successes that small businesses are achieving, what you can learn from them and offer a practical action plan to put you on the right track for growth.
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#HOWTOGROW YOUR BUSINESS WITH UNIFED COMMS   

Unified Communications (UC) is having a high impact on the growth of the UK’s Small and Medium sized Enterprises A big bugbear for business people is that Unified Communications technologies are hard to understand. Differing descriptions, opaque terminology presented alongside fluffy benefits makes it unnecessarily difficult for businesses to realise the potential of UC.  


This guide cuts through the fluff and jargon to explain what you really need to know about Unified Communications to help your business prosper.  

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#HOWTOGROW YOUR BUSINESS WITH MOBILE TECHNOLOGIES

Most British businesses are prioritising sales growth and efficiency improvements over other corporate activities. Mobile technologies are playing a significant role in achieving these aims.



Almost 15% of the UK's workforce is mobile. Firms with the right approach to mobile working are growing faster, boosting productivity and strengthening efficiencies. According to the Boston Consulting Group, organisations that use mobile technologies effectively are growing their revenues two times faster than those who don't

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WORKFORCE PRODUCTIVITY


When it comes to workforce productivity, the UK lags way behind other nations.

Despite the UK taking a leading position in terms of economic growth, we still remain one of the lowest performers in terms of workforce productivity.


Regardless of industry sector there is one factor that directly effects how productive we are and this is how efficiently and effectively we communicate and collaborate. In this whitepaper Inclarity takes a look at how effective communications and collaboration can improve workforce productivity and enable us to work smarter.


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WHY SHOULD HOSTED TELEPHONY BE A PRIORITY FOR YOUR BUSINESS

There is much talk about hosted or cloud-based telephony and the rapid adoption of this new way of delivering business communications. However, as a business leader or the person responsible for delivering IT and communication services, is this just hype or something that really needs to be on your priority list? 


This Inclarity Paper has been prepared to cut through the noise and provide you with a direct and concise insight into the relevance of hosted business telephony, the value it can deliver to your employees, your customers and your business.

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FOUR QUESTIONS YOU SHOULD BE ASKING ABOUT BUSINESS COMMUNICATIONS


If information is king, then surely the most valuable tool that an organisation can put in place is one that enables and encourages highly effective collaboration. According to research conducted by Microsoft in 2012, most small to mid-sized businesses waste 10 to 20 percent of their work hours through the use of ineffective business communication tools.  This paper outlines the four critical questions every organisation should be asking about their business communication and the value it delivers to the business. 

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HOW WE DELIVER A SECURE AND ROBUST HOSTED TELEPHONY PLATFORM


Voice over IP, by its very nature, requires IP network infrastructure. Therefore, the delivery of any VoIP service is subject to the same challenges and threats as any other kind of computer network.  


 It is essential to take precautions to protect the core network where the telephony platform is situated, but consideration must also be given to the state of the local network and the local broadband Internet connection

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We find the Inclarity support team easy to work with and responsive to our needs. They are extremely knowledgeable and we have confidence that any problems will be resolved as soon as possible.  Nice people to deal with.  


Tim Donne, Dyslexia Action