Akixi has made some product enhancements to their cloud-based call management tools:
Extended Data Storage
Data storage for historical data on the Akixi platform has increased from 3 to 12 months.
Financial Statistics and Analytics
New to the Akixi platform is the Financial Statistics Reporting. This gives you the opportunity to show the monetary value of calls waiting, calls answered and calls abandoned on your reports and wallboards. Being able to see this revenue in the queue is a massive motivator for commission based teams. This feature works by assigning estimated sales order values to successful inbound and outbound calls, as well as specifying a call strike rate. You are in complete control of these figures so, for example, if you know your average order value is higher in December then you can adjust that value in Akixi for that month.
The financial fields can be added in the normal way by modifying the report and going to the fields tab.
Configuration of the financial data is also very simple. Go to the financials tab and enter your average call value, strike rate, etc. You can also easily change the currency.
Akixi Wallboard App
As mobility and remote working have become the norm in our working lives. So it is now possible to view all Akixi 1000 and 2000 wallboards from a smartphone or tablet wherever you are. The app is available for both Android and iOS and downloadable from Google Play and App Store.
If you have any questions regarding these enhancement speak to your Inclarity Account Manager.