Change will ultimately occur in every market and organisations needs to be agile to cope with these changes. Complaining about change is like complaining that rocks are hard – they [...]
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So far Jaci Hale has created 71 blog entries.
The road to increased productivity frequently lies in effective man management; how do you know who is doing well in your sales teams or service department for example. And what [...]
Today, enterprises are encouraging collaborative working as a management ethos instead of working in traditional silos – on the basis that a more diverse set of opinions and inputs are [...]
Whilst the global enterprise collaboration market is expected to grow over the next 5 years, trends are showing that the SME market is mostly adopting cloud-based solutions to avoid hardware, [...]
Investing in a technology re-fresh is a means to increasing market competitiveness for enterprises; in communications it can allow for increased business agility, better ways to deliver customer excellence and [...]
Inclarity has extended available product offerings in its user options for its pay-as-you—go OPEX bundles with the inclusion of the new Poly VVX-x50 range of handsets and in a move [...]
It is fundamental to our business that we are able to offer our Channels the cloud communications services they need to be able to address their individual markets successfully. Therefore, [...]
Working alongside Inclarity's hosted voice services is the Akixi call and contact analytics services. The cloud-based reporting software offers unprecedented insight into how your contact processes are working and how [...]
Excellent customer service is at the heart of everything Inclarity does. We strive to ensure all our customers are satisfied with our services through continual monitoring of our processes, procedures [...]
Just as customer expectations have changed in recent years, there has also been an evolution in user expectations. For some time now, there has been a significant gap between the [...]