Mobility, or the ability to work and communicate from any device and any geographical location, is changing the workplace. The benefits of being able to do this have been well [...]
About Jaci HaleThis author has not yet filled in any details.
So far Jaci Hale has created 79 blog entries.
The benefits of hosted VoIP, also known as hosted telephony or cloud telephony, are well known and well documented. Organisations that switch from the legacy communications of yesteryear to hosted [...]
Business Agility, the ability of an organisation to respond quickly to changing demands, to be nimble and dexterous when it comes to resolving customer queries, may not seem at first [...]
When two of the largest global players in the communications and collaboration market come together the opportunity for channels to leverage the ‘best of both worlds’ for their end user [...]
Organisations today are often waist deep in business data and in danger of being utterly overwhelmed. The trouble is that we know the keys to successful decision making are somewhere [...]
Over the last decade the number of organisations using call recording has exploded. There are many reasons for this; firstly the cost of call recording applications has fallen to a [...]
In order to provide our channel partners and customers with the most comprehensive range of premium cloud telephony service bundles in the UK today, we are pleased to announce our new range [...]
As further commitment to our Channel Partners and their customers we have added Redbox call recording as a standard feature within all of our cloud telephony bundles. The use of [...]
The use of the cloud for business applications has brought about a sea-change in the way organisations can compete in their market spaces. Products and services that were hitherto only [...]
Businesses are always striving for cost effective ways to better understand the needs of their customers. The more information you can gather on your customers the better informed you can [...]