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Wouldn’t it be great if all your communications applications were always up to date?

Most people would agree with the sentiment but many are still stuck with legacy products and applications that must be upgraded on site by suppliers that charge you for the privilege of having their latest versions – after all it could just be a dressed-up bug fix!

Buying products this way comes with many drawbacks, not least of which is suppliers ‘saving up’ new features until they feel they have enough new functionality to get away with charging you that ‘upgrade’ fee. Read more ……

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Today, there are new and unique ways that organisations can make technology a strategic asset and a competitive differentiator by increasing investment in infrastructure and applications. But here’s the problem, as technology and functionality progresses, different technologies inevitably pass from being leading edge to legacy. How can businesses be sure that the technology and equipment they invest in today won’t become the Betamax of tomorrow?

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It’s highly likely that team and workgroup based collaboration applications will feature highly on the agenda of all firms seeking a customer centric outlook and gain competitive advantage through increased business agility.

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In a world where communication has become an integrated experience – messaging, collaboration, analytics and mobility, the ability to embrace all these applications on a single device from any location represents a powerful opportunity to create business agility and enhance competitive advantage that should not be overlooked.

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Inclarity has selected CounterPath’s Bria Stretto softphone app for desktop, laptop, tablet and mobile phone as their chosen softphone going forward.

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OFCOM has reported a total of 6.4 million business fixed lines in use at the end of 2017, a significant drop compared to 8.7 million lines at the end of 2012. The industry is continuing to see a steady decline in the use of traditional telephone lines in favour of mobile and cloud-based services, where an increasing number of users are opting to use their mobile phone as their primary business communication device.

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