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In a world where communication has become an integrated experience – messaging, collaboration, analytics and mobility, the ability to embrace all these applications on a single device from any location represents a powerful opportunity to create business agility and enhance competitive advantage that should not be overlooked.

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Inclarity has selected CounterPath’s Bria Stretto softphone app for desktop, laptop, tablet and mobile phone as their chosen softphone going forward.

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OFCOM has reported a total of 6.4 million business fixed lines in use at the end of 2017, a significant drop compared to 8.7 million lines at the end of 2012. The industry is continuing to see a steady decline in the use of traditional telephone lines in favour of mobile and cloud-based services, where an increasing number of users are opting to use their mobile phone as their primary business communication device.

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Today, as ever, organisations face many challenges in staying competitive, retaining their customers and controlling costs – it’s a constant business pre-requisite. Firms may on the surface appear to be like a swan – gliding serenely along the surface of the water while their unseen feet are having to furiously paddle faster and faster just to keep up with events taking place around them.

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As the ‘Millennial’ generation entered the work place they bypassed legacy phone systems altogether and used their own devices – smartphones and tablets, because that’s what they used outside the workplace.
“When we change out legacy PBX for Inclarity’s hosted cloud solutions Millennials can have the ‘office’ system on their mobile devices as well as access to all the information and data they need to run the business”.

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Inclarity has been awarded Gold level status for the Polycom Choice Partner Program – Hosted Voice.

Glynn Jones, Vice President EMEA Channels & Advanced Technology Group, said “Polycom is pleased to announce that Inclarity has been presented with our prestigious Gold level status”

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