Inclarity careers

Join Inclarity and work for the UK’s most established hosted VoIP provider.

We're always on the hunt for exceptional and ambitious people to join our team.  Job specs for upcoming vacancies will be posted on this page, but candidates with relevant experience and a strong desire to progress are always welcome to send us a CV.

Inclarity has a no-agencies policy.

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Internal Sales Executive – West London based

Inclarity seeks a motivated and talented internal sales professional to join our team in our Hammersmith office.   The Internal Sales Executive is responsible for the retention of, and upsell to, Inclarity’s direct customer base.  The role will also include some new sales acquisition and account management of a number of Southern based channel partners.  The person who is recruited into this role needs to able to deliver a highly professional customer communications experience.

Summary of duties:

Direct Sales

  • Retention of existing clients
  • Ensuring contracts do not expire
  • Escalation point for faults and complaints
  • Follow up of inbound sales enquiries
  • Generate quotes for existing and new clients
  • Weekly Reporting and performance analysis
  • Quarterly meetings with key clients to discuss account, new products etc.
  • Create and maintain jobs in CRM, updating accounts based on client changes, contractual terms and end dates etc.

Channel Partners:

  • Creating and building relationships
  • Regular calls with Partners to discuss any new potential opportunities
  • Building a pipeline that is to be reported against in weekly sales calls
  • Keeping CRM up to date with Partner details and opportunities
  • Distributing price lists upon release
  • Escalation point for Partners

What we require:

  • Excellent telephone and communication skills
  • Ability to build excellent customer relationships
  • Effective time management skills to enable inbound selling whilst generating upsell opportunities
  • Numerate with a good attention to detail to provide accurate and timely quotations to customers
    Working knowledge of Microsoft Word, Excel, Outlook
  • Previous experience of IT systems for quotation, order entry, CRM
  • Telecoms and/or IT industry knowledge would be desirable

What we offer:

  • Competitive salary and “on target bonus”
  • Benefits package including healthcare, life insurance and company pension
  • Holiday Allowance: 23 days, 1 day additional per 2 years of service up to 25 days

Inclarity Communications is a fast-growing and innovative hosted Voice and Connectivity provider that is focused on providing the very best service to our Partners and Customers
Inclarity Communications offers a professional, friendly and supportive environment

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