Category Archives

How analytics can give you competitive advantage

Organisations today are often waist deep in business data and in danger of being utterly overwhelmed. The trouble is that we know the keys to successful decision making are somewhere inside this mountain of information but are unsure where to start looking. Decision makers have fairly limited cognitive processing capacity so consequently, when information overload occurs, it is likely that…

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Cloud-based call recording brings a sea-change for SMEs

The use of the cloud for business applications has brought about a sea-change in the way organisations can compete in their market spaces. Products and services that were hitherto only available to larger organisations with the budgets and in house skill sets to maintain them can now be readily accessed by SMBs on a Pay-as-You-Go Software as a Service consumption…

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Use Inclarity’s call recording to better serve your customers

Businesses are always striving for cost effective ways to better understand the needs of their customers. The more information you can gather on your customers the better informed you can be when making decisions on say, improving service levels and introducing new products and services. Whilst is it crucial to observe your customer facing staff it is practically impossible to…

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Inclarity’s Call Recording Features Continue to Evolve

Do you need voice call recording? Are you concerned about compliance and security? Inclarity is here to help you meet your needs and assuage your concerns around compliance issues. We’d like to remind you that for the last 2 years Inclarity has been offering best-in-class call recording solutions with our partners Dubber, and that these services and features and continuing…

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