Improve your CRM solution using our hosted VoIP service as part of your Unified Communications (UC) strategy. Our hosted business telephony connects desktops to mobile phones providing SMEs with a complete UC solution. Inclarity’s UC client software for cloud telephony can be integrated with more than 25 of the most popular CRM systems including, Sage, Salesforce, Zendesk and MS Dynamics. It has the capacity to be integrated with hundreds of business applications.
Your hosted telephony systems and call recordings will need to do more from January 3, 2018 when the Markets in Financial Instruments Directive (MiFID) II come into effect. From 2018, any business phone call (even if only advice related) that leads to a financial transaction, trade or investment must be recorded on a ‘durable medium’ and be held for a minimum of five years.