We understand that when something goes wrong with your BT-Inclarity PSTN phone line, you will want it resolved as quickly as possible, especially if it’s your business-critical internet or security line.

Our Customer Service Team will always do their very best to try to help eliminate any local problems over the phone, however, if we cannot resolve the problem we will then raise the issue with BT Openreach for you to investigate and resolve the fault within the SLA’s of your chosen BT Care Level package.

To help give you give you peace of mind, Inclarity offers BT’s PSTN additional Care Level Packages