How do hosted solutions take the pain out of relocating or expanding? Let’s look at three small but significant ways in which hosted VoIP reduces your office move headache.
With hosted solutions you only need to worry about a data connection, as opposed to the traditional requirement of liaising with a telecoms provider, and waiting for weeks for an installation (perhaps even re-cabling and needing site surveys). Once you’ve plugged your phones in and set up your LAN, you’re good to go.
You can easily switch extensions on and off as desired. Hosted telephony offers agility for the short-term and the long-term, with the ability to scale up or scale down based on seasonal peaks and troughs.
2. Costly Transition
With traditional PBX there is no guarantee you can keep your numbers, even if you move locally. So in order to keep up appearances, you would likely incur significant call forwarding charges. You should also consider that a move on that scale would require months rather than weeks to plan a smooth transition, plus the cost of setting-up and ongoing rental charges.
With hosted telephony you retain your numbers with zero impact on your customers or supply chain. It’s easy to reconfigure work groups and DDIs via the web portal. Seamless. One major benefit is that if you are acquiring an office by the square meter, consider the space and money you will save by relying on only minimal hardware.
It is vital that everything is tested before you move. In the past, your IT support department would need to set everything up out of hours, to check all the numbers are working and hunt groups are checked.
Hosted telephony requires only that you plug in your phone or device to test the new connection.
4. Easy move
It’s wise to get your hosted solutions in place before an office move, so if one is imminent, now’s the time to switch! Consider hosted telephony to be an investment in time, money and people.
By 2011, one tenth of the British workforce was telecommuting at least some of the time (CBI survey). By 2014, 13.9% of all people in work were home workers, the highest number since records began in 2008 (The National Archives).
Imagine what the workforce will look like just five years from now, enabled by the continuous stream of ever-evolving technology. Now is your opportunity to future-proof your telephone system before upgrades to your traditional PBX system become expensive, or just plain unsupported.
Read more about the future of hosted telephony.