Products

Are your communications aligned to your business needs?

We’re helping to transform the way businesses communicate. We provide our customers with a single unified communications platform that addresses the needs of every employee in the business, regardless of their location or the device they use.

Our cloud-based Unified Comms platform delivers a range of feature-rich voice, video and collaboration solutions to your business. We help you to improve the way you communicate with your customers, increasing collaboration and ensuring maximum productivity from every employee

Inclarity Collaboration - perfect for hybrid working

Our easy-to-use collaboration solutions keep your people and teams connected anytime, anywhere. Bringing together messaging, file sharing, video meetings, white boarding, calling, and other tools you use to streamline teamwork and produce results faster.

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Webex by Cisco

Our service integrates with Webex, a collaboration cloud-based service for calling, messaging, and meeting from any device. It includes HD video, voice, messaging, file sharing, screen sharing, and conferencing
in one easy-to-use and secure application

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Mobile Working

Inclarity’s softphone app, for both voice and video services, enables you to use your laptop, desktop, tablet and mobile devices, as a fully-featured extension of your Inclarity business phone system. This feature fully supports bring-your-own-device (BYOD) environments.

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Reporting and Analytics

Improve the efficiency and consistency of your company’s comms strategy, with flexible and scalable call and contact analytics solutions. Increase workforce productivity with a portfolio of service levels, from basic logging of historic calls to complete contact centre agent analytics.

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MS Teams Direct Routing

Our Direct Routing is a cloud-based service that integrates Microsoft Teams to Inclarity’s hosted telephony system. This provides the very best in network resilience, all the telephony features you need, with the collaboration expertise of Microsoft Teams

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Call Recording

Our call recording solutions will enable you to use phone conversations for customer service, training, sales, and marketing intelligence purposes. Our services enable the manual or automated suppression of call recordings, to support your PCI DSS compliance needs.

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Connectivity

Whatever the size of your business, your Internet connection needs to be fast, reliable and stable.
We offer a range of business-grade connectivity services suitable for organisations big and small.

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Unified Communication

Organisations switching from the legacy communications of yesteryear to Inclarity’s cloud telephony have the opportunity reduce their costs, increase value, integrate communications, increase mobility and provide business continuity.

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CRM Integration

See who is calling in advance to answer with a personalised greeting. Increased efficiency and productivity by saving on unnecessary clicks to place users straight into the workflow related to their call. Find the contacts you need quickly and click to dial from the desktop.

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Call Centres

We offer a comprehensive set of call centre solutions. Whether you have a physical centre or a team of phone-based employees, we’ll help you offer the best possible service to your customers