Call recording

Our call recording will enable you to use phone conversations for customer service, training, sales, and marketing intelligence purposes.  And of course we are fully compliant with all government regulations.

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Business benefits

Monitor quality, assess employee performance and provide personalised training.

Accessible archives

Keep an accessible, secure log of telephone calls and other voice communications for compliance and training purposes.

Easy investigation tools

In the event of an investigation, it’s a quick and easy task to find the information you need to accurately reconstruct incidents.

Reduce costs

Improve customer satisfaction while reducing operational costs.

Government Compliance

Our call recording service adheres to MiFID II, PCI and GDPR regulations.