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Support2019-04-15T15:04:44+00:00

At Inclarity, customer service is unbeatable.

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Service Uptime
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Average Issue Fix-time Under 2 hrs
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Accessible

We practise what we preach! That means being at the end of the line when our customers call. Our London-based customer support team are available 24/7/365 to help you with any issues you have.

Reliable

Industry leading Broadsoft cloud architecture, the Inclarity hosted telephony platform is one of the most reliable cloud services available. As the first provider of VoIP telephony to the UK, we‘ve built up outstanding vendor relationships and technical knowledge that benefit our clients.

Proactive

Our constantly monitored cloud telephony (VoIP) platform makes sure we provide the highest quality of service.  This hands-on approach allows us to detect and resolve many faults before you even realise there’s been a problem.

Quick resolution

We’ve been at the forefront of telephony for over 16 years. Our engineers and support staff have intimate knowledge across our platform and the partner vendors we work with. Issues are identified and rectified quickly.

Expertise

With 99.999% over 16 years and 100% up-time for 2016, 2017 and 2018, our resilient structure and key relationships with Broadsoft and other technology partners provide our clients with service continuity that is second to none.

Need help now?

Our support phone line 0800 987 8080 is open 24/7, or why not try our self-help customer service portal?

“Very pleased with the support – quick and efficient responses to my questions.”

Charitable organisation based in Surrey

“The request was dealt with promptly and efficiently.”

Estate Agents based in Carlisle

“Awesome as always.”

Online automotive business based in West London

“Thanks for your help and advice.”

Technology company based in Cheshire

“Great job as always.”

Telecommunications company based in Newcastle upon Tyne

“Good response by Raheem.”

IT Training Services company based in Wallington

“Always exceed my requirements. Thank you.”

Telecoms company based in Leicester

“All working, thanks for the prompt response.”

Telecoms broker based in London

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