Zen has struck an agreement to extend its service provision to Channel partner Inclarity Communications, the long-established and trusted provider of cloud-based communications services.

As a result of the agreement, Inclarity – already a consumer of Zen broadband services – will see its broadband service expanded and its PSTN services migrated to Zen. Using Zen’s Partner Portal will result in better self-service and a more streamlined and efficient service for Inclarity customers.

“Zen’s portal gives us better control in that it enables end-to-end service management. It also allows us to do simultaneous provide orders with minimal disruption to a user’s business,” says  Enzo Viscito Inclarity’s Managing Director.

Zen’s Steve Warburton, MD for Channel, welcomes the agreement: “It is really pleasing to work with a partner that shares our ethos regarding the importance of customer relationships,” he says. “Our close association with  Inclarity not only offers improved delivery and servicing tools through the portal, but also gives them full access to ultrafast FTTP and G.fast as it rolls out throughout the UK. These are exciting times for the Zen and Inclarity relationship.”